Omnichannel marketing is about giving customers or prospects access to your products, offers, and support services on all channels, platforms, and devices.
How omnichannel marketing works
This trend can easily be observed in commerce. For example, IKEA allows you to order through an online store, a mobile app, a phone call, or a visit to a local store.
What’s more, IKEA offers every possible contact option, including a live chat with a chatbot.
IKEA live chat
But let’s look at the larger picture:
The purchase rate of omnichannel campaigns is 287% higher than single-channel campaigns (Omnisend).
Customers are channel-agnostic. They expect businesses to be available on any channel that’s convenient for them (Gartner).
The more channels in your channel mix, the better. More channels mean more convenience for your customers. More prospects mean more ROI. At least, that’s what we can learn from this analysis of 6,000 Effie-award-winning campaigns.Wherever you look, you can see the same pattern:
79% of people say they’ve been convinced to buy or download a piece of software or app after watching a video (Wyzowl).
YouTube is the second-most visited website in the U.S. by organic traffic (Ahrefs).
91% of marketers feel the pandemic has made video more important for brands (Wyzowl).
Video is the primary form of marketing media being created in 2021, followed by blogs (used by more than half of marketing teams), and infographics (Hubspot).
Video proves to be great for users and businesses. It’s really hard to find a sound reason not to invest in video marketing. This is especially if your product is better shown in video than explained in written content.
Dividing the workload like this whatsapp number list allows both the vendor and the affiliate to focus on their strengths. The improvements are similar on desktop and mobile. Most of the focus in 2021 was on mobile results.
What to do about it
If you’re at the beginning of your video marketing journey, the video below explains how to set up for success in this type of marketing even if you lack professional equipment, proficiency in English, or experience in front of the camera.
Need more? Make sure to check out our playlist on the subject. We’ll show you how to make the best of YouTube Ads and do video SEO and YouTube SEO to send consistent, free traffic to your videos.
6. Data changed marketing for good
According to Harvard Business Review, data science is “the sexiest job of the 21st century.” It also added:
If companies sit out this trend’s early days for lack of talent, they risk falling behind as competitors and channel partners gain nearly unassailable advantages.
That article is from 2012. Some 10 years later, data scientist is #2 in Glassdoor’s 50 Best Jobs in America for 2021 report. And #1 is Java developer, with a comparable job satisfaction degree but about a $20k lower median base salary.
The data science trend is so impactful that it has left its mark on marketing. This study from Altimeter says that from a set of 11 skills, data analysis is the most desired skill among digital marketers.